Creating an Account and First Login
How to create a new Qpien account and log in for the first time?
Creating an Account and First Login
Getting started with Qpien is quick and easy. Follow the steps below to create your account and log in for the first time.
How to Create a New Qpien Account:
Create a Qpien Account
Go to qpien.com.
Click the “Start Free Trial” button in the top-right corner.
On the sign-up screen, fill in the required fields:
First name
Last name
Email address
Phone number
Click the “Get Started Now” button.
On the next screen, enter the verification code sent to your email.
After writing the verification code, Click “Verify” to complete your registration.
First Login:
Enter your registered email address and password.
Click the “Log In” button.
Tell Us About Your Business
After your first login, you’ll be asked a few quick questions to personalize your onboarding experience:
Company / Brand Name
Company Website
Your Role (e.g. Founder, E-commerce Manager, Support Manager, etc.)
Company Size (1–10, 11–50, etc.)
Industry (e.g. E-commerce, Digital Agency, Real Estate, etc.)
Which Channels You're Interested In (WhatsApp, Live Chat, Email, etc.)
Your Primary Goal on Qpien (Customer support, Campaigns, Automations, etc.)
How You Heard About Us (Search engine, LinkedIn, Blog, etc.)
💡 These answers help Qpien tailor the setup process to your business needs.
🎉 You’re In! Your Free Trial Has Started
After completing onboarding, you’ll see the Get Started screen.
“Your free trial is now active – 13 days left. Subscribe to a plan to avoid service disruption.”
From here, you can explore the platform and follow the suggested onboarding steps:
Set up your Live Chat widget
Customize it with your logo and colors, then install it on your website.Invite your team
Add your teammates and assign roles for better collaboration.Connect your first channel
Such as WhatsApp, Instagram, Email, and more.Configure your inbox
Create tags, quick replies, and your first customer survey.Publish your first automation flow
Automate repetitive support actions.Send your first campaign or bulk message
Start engaging your audience at scale.
Need help setting up your account? Visit our Help Center sections like Invite Your Team, Connect Your First Channel, or Add Qpien Live Chat to continue your setup.