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Engage your customers instantly

Deliver omni-channel customer support

Easily manage all the channels you communicate with your customers from a single platform. Message with your customers, offer a great customer experience and turn conversations into sales.

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Never miss customer messages

Instantly see all your customer messages in different channels, on your Qpien panel. Automate conversations with time-saving features, collaborate with your team and deliver a great customer experience.

One messaging platform for SupportSalesMarketing

Manage all your support channels, Connect your e-commerce website and Promote your products on leading messaging channels with a single platform.

  • Omni-channel Support

Easily manage all your customer communication channels such as WhatsApp, Facebook, Instagram, Live Chat and even E-mail from a user-friendly platform.

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  • Conversational Sales

You don’t need to navigate multiple tabs to resolve customer questions. Perform the most popular support actions like share products, view previous orders, and more in Qpien.

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  • Conversational Marketing

Build personalized campaigns that stand out. Engage customers with interactive rich media messages and let them know about your latest products and promotions.

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Omni-channel Support

Connect With Your Customers on All Communication Channels

No more switching between different apps. Easily manage all your customer communication channels such as WhatsApp, Facebook, Instagram, Live Chat and even E-mail from a user-friendly platform.

  • Transfer conversations to your team
  • Reduce response and resolution time by 33%

  • Use Quick replies, Private labels, and more

Conversational Sales

Grow Your Sales Through Messaging and Social Media Platforms

Our E-commerce integration lets you perform the most popular support actions while responding to chats in Qpien, so you don’t need to navigate multiple tabs to resolve customer questions.

  • Share products directly in conversation.
  • View customer’s order history and profile info
  • Create customer orders without leaving Qpien

Conversational Marketing

Schedule, Target and Send Bulk Messages on WhatsApp & SMS

Target specific interests, schedule dates, and then send bulk messages such as new campaigns, order notifications, emergency broadcasts or downtime alerts directly from the Qpien panel.

  • Personalize messages with variables
  • Send interactive button or list messages

  • Make data-driven decisions with Analytics

Real-life results

See what our customers say about Qpien?

We generate results for our customers

Since Lescon is a well-established brand with a high sales volume, we spent a lot of time to reply customer requests from many marketplaces and messaging platforms. Thanks to Qpien’s omnichannel feature, we can easily manage all incoming customer requests from a single platform.

Onur Açık, Lescon

We tried different platforms before, but none of them had a simple use and advanced e-commerce features like Qpien. The fact that Qpien is designed for e-commerce brands has made all our pre-sales and post-sales customer communication very easy.

Serap Arslan, Altın Aşkı

With Qpien, we can monitor all of our sales team and communication channels from a single screen, which gives us incredible convenience.

Behlül Bayraktar, Kaktüs Moda

We are managing Live Chat, WhatsApp, Social media and Marketplace channels from a single screen. And this saves us time and makes our work much easier.

Ümit Öztürk, Dilvin

I think the most amazing feature of Qpien is being able to view all products, orders, and customer profiles easily in Qpien panel, without opening a new tab.

Vural Çavuşoğlu, Homefesto

Discover Qpien Mobile Applications!

Communicate with your customers from anywhere
Qpien IOS App
Qpien Play Store App

Discover Qpien Mobile Applications!

Communicate with your customers from anywhere

Qpien IOS App
Qpien Play Store App