Connect Your First Channel
Connect your first Channel to start managing all customer messages from a single, unified inbox in Qpien.
Connect your first Channel to Qpien
To start managing customer conversations in Qpien, you need to connect at least one communication channel.
You can easily integrate channels such as:
WhatsApp & WhatsApp Business – Connect your WhatsApp Web or Business account to receive and reply to messages directly from Qpien.
Instagram – Manage Instagram DMs in one place by connecting your business profile.
Email – Centralize email communication by linking your support or info inbox.
Live Chat – Add Qpien’s customizable live chat widget to your website and talk to visitors before they leave. Personalize the chat experience with your brand colors, welcome messages, and contact forms.
Phone – Connect your business phone line to Qpien and make sure your customers can easily reach you with the Qpien call center feature

For step-by-step guides on each platform, visit the Channels section.