Qpien Blog

The use of social media in customer communication enables businesses to establish better relationships with their customers. So, what are the advantages of social media in customer communication?

Customers' satisfaction, loyalty, and trust play a key role in the long-term success of the business. Therefore, companies are constantly looking for new ways to improve customer service and meet customer needs. Here are the customer service trends for 2023.

Personalized customer experience directly affects customers' purchasing decisions. So what is a personalized customer experience?

There is not much difference between Shopify and Shopify plus. But these two tools differ in critical points.

Looking for the best SaaS customer service tools for your business? Let's get you to this page.

WhatsApp helps them improve their marketing activities in addition to their customer service. Increase your sales with WhatsApp.