6. Business Profile Setup

Set up your business profile to give customers a clear and consistent view of your brand. Your company name, contact details, description, and profile image will appear on various touchpoints, including live chat and automated messages.

How to Set Up or Edit Your Business Profile

1. Log in to your Qpien account.

2. From the left-hand menu, go to Account at the bottom and click the Company section.

3. In the Company section, click Profile, you can update the following:

• First Name / Last Name
  Update your personal name details.

• Email Address
  Add or edit the email associated with your profile.

• Phone Number
  Add a business phone number.

• Language
  Set your preferred interface language.

• Time Zone
  Choose your time zone to keep logs and timestamps accurate. Example: Europe/Istanbul

• Date Format
  Select how dates are displayed in your dashboard. Example: Day/Month/Year 24-Hour

• Allow Qpien to connect to your account
  Toggle whether Qpien can access certain data for support and integration purposes.

4. After making changes, click Update to apply your updates.

Managing Your Profile Image

• To delete your profile picture: Hover over the image and click the trash bin icon on the right.

• To change it: Hover over the image and click the left-side icon to upload a new one (JPG, PNG, or SVG format recommended).

Need help setting up your profile? Reach out through the Contact Page or our WhatsApp support line.