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Inbox Overview
Qpien's Inbox screen gathers all customer messages in one central location.
New Call, WhatsApp Message, Email
On the Qpien chat screen, you can send a WhatsApp message, email, or initiate a new call.
Creating, Editing, and Deleting Tags
In Qpien, tags allow you to organize chats, customers, or campaigns into specific categories for more efficient and streamlined management.
Person and Chat Merging
To manage different chats from the same person or messages from different channels (WhatsApp, email, Instagram, etc.) on Qpien, you can merge chats and contacts.
Creating, Editing, and Deleting Quick Responses
In Qpien, quick replies save you time and ensure consistency in communication by allowing you to send frequently used messages with a single click.
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