Creating, Editing, and Deleting Tags

In Qpien, tags allow you to organize chats, customers, or campaigns into specific categories for more efficient and streamlined management.

  1. Create Tags

  2. Editing Tags

  3. Deleting Tags

You can learn step by step and make your team's work processes more efficient.

1. 🏷️ Creating Tags
  • Click on the Settings page from the main menu to access the settings page.

  • Click on the “Tags” option in the side menu to open the page where tags are listed.

💡The list is empty because we don't have any tags yet.

  • To add a new tag, click the ‘New Tag’ button in the middle of the page or the ‘Create Tag’ button in the upper right corner.

  • Enter the label name in the relevant field.

  • Select the color.

  • Click the “Create Tag” button to complete the process.

  • Your label has been created.


2. 🏷️ Edit Tag
  • Click the three dots (⋮) icon on the far right of the line of the tag you want to edit.

  • You can make changes to the label by selecting the “Edit” option from the menu that opens.

  • On the editing screen;

    • Label name

    • Color

You can change this information.

  • After completing your updates, click the “Save” button.


3. 🏷️ Deleting Tags
  • Click on the three dots menu located on the far right of the row containing the tag you want to delete.

  • Select the “Delete” option from the list that appears.

  • Finally, click the “Delete” button to complete the process.

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Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.