Updating Profile Information

The Profile tab in Qpien is the area where users can manage their personal information and set their work status. In this section, you can find step-by-step explanations on how to access the profile tab, what information is displayed on the panel, how to update your status, and how to edit your profile details (such as name, email, phone number, and photo). By using the profile area effectively, you can keep your personal information up to date and work more efficiently within your team.

Profile User Guide

Viewing the Menu

No matter which page you are on, the left menu (Home - Chats - People - Campaign - Automation - Statistics - Channels - Settings - Start - Profile) is always visible.

Accessing the Profile Tab

The avatar (profile photo) section at the bottom left is the “Profile” tab in the menu.


Opening the Profile Panel

You can open the panel by clicking on this tab. The panel displays:

The account owner's name

  • Profile photo

  • Online status

Profile Options

Additional options are listed just below the panel.

Status Update

Clicking on the word “Online” opens a list of status options.

You can change your status by selecting the appropriate option here.


Click on “Profile” to open the “Account” page where your profile information is located.

On the page that opens, you can view and update all the information in your profile. The update process is detailed as follows:


Updating your avatar: Click on your avatar to select and add a new photo from your computer.

Deleting or updating the current photo: You can remove a previously added photo or replace it with a new one.

To update information such as your first name, last name, email address, and phone number, click on the relevant field and make changes by entering the desired information.


Additionally, you can select the platform's language as Turkish or English from the “Language” section and start using it.

In the “Time Zone” field, you can select and set the time zone appropriate for your region and city.

In the “Date Format” field, you can easily change the date to “day/month/year” or “month/day/year” format, and the time to 12-hour or 24-hour format.

💾 You can save your changes by clicking the “Update” button in the upper right corner.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.