Updating Profile Information

The Profile tab in Qpien is where users can manage their own information and adjust their work status.

In this guide, you will find step-by-step instructions on:

  • How to access the profile tab,

  • What information is displayed on the panel,

  • The steps for updating your status,

  • How to edit your profile information (name, email, phone number, photo, etc.).

By using the profile area correctly, you can keep your personal information up to date and work more organized within your team.

👤 Profile User Guide

1️⃣ Viewing the Menu

  • No matter which page you are on, the left menu (Home - Chats - People - Campaign - Automation - Statistics - Channels - Settings - Start - Profile) is always visible.

2️⃣ Accessing the Profile Tab

  • The avatar (profile photo) section at the bottom left is the “Profile” tab in the menu.

3️⃣ Opening the Profile Panel

  • You can open the panel by clicking on this tab. The panel displays:

  • The account owner's name

    • Profile photo

    • Online status

4️⃣ Profile Options

  • Additional options are listed just below the panel.

5️⃣ Status Update

  • Clicking on the word “Online” opens a list of status options.

  • You can change your status by selecting the appropriate option here.

  • Click on “Profile” to open the “Account” page where your profile information is located.

  • On the page that opens, you can view and update all the information in your profile. The update process is detailed as follows:

    • Updating your avatar: Click on your avatar to select and add a new photo from your computer.

  • Deleting or updating the current photo: You can remove a previously added photo or replace it with a new one.

✏️ To update information such as your first name, last name, email address, and phone number, click on the relevant field and make changes by entering the desired information.

  • Additionally, you can select the platform's language as Turkish or English from the “Language” section and start using it.

  • ⏰ In the “Time Zone” field, you can select and set the time zone appropriate for your region and city.

  • 📅 In the “Date Format” field, you can easily change the date to “day/month/year” or “month/day/year” format, and the time to 12-hour or 24-hour format.

💾 You can save your changes by clicking the “Update” button in the upper right corner.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.