Company Profile Setup

Keep your business profile up to date to present your customers with a clear and consistent view of your brand. Your company name, contact details, description and profile picture will appear across various touchpoints, including live chat and automated messages.

• 👤 The person avatar in the lower left corner represents the “Profile” tab in the menu.

• You can open the profile panel by clicking on this tab.

• When you click on the “Company” option in the panel, the Account page containing the Company profile opens.

• On the page that opens, you can view and update the information in your company profile at any time.

• Adding a Profile Photo:

  Click on your avatar to open the page where you can select and add a photo from your computer.

• Updating or Deleting a Photo:

  To change or delete a photo you have previously added, you can follow the same steps.

• ✏️ Company/Brand Name, Email, and Phone Number:

  • To update these fields, click on the relevant field and enter the desired information.

• 🌐 Language Option:

  • You can select your company's language as Turkish or English in the “Language” section.

• ⏰ Time Zone:

  • You can select and set your company's time zone according to your region and city.

• 🔐 In the “Allow Qpien to connect to your account” option:

  • If you select the “Allow” option, authorized persons on Qpien will be able to access your profile.

  • If you select the “Do not allow” option, your profile will not be accessible.

• 💾 You can save your changes by clicking the “Update” button in the upper right corner.

• 🕒Working Hours Option

• Click on the “Working Hours” field to access the working hours page.

• 📅 You can view the time period selected for the company and the list of days according to that time period.

• From here, you can select working days and specify start and end times for shifts.

• 💾 You can save your changes by clicking the “Update” button in the upper right corner.