You can view the report showing the number of sent and answered surveys.

You can see the number of survey responses categorized as satisfied, dissatisfied, and neutral. You can also view a satisfaction score calculated based on these responses.

Click the Filter button to filter your satisfaction reports.

In the filter section, you can select Conversation Types, Channel, Sent Surveys, and Users to generate a report based on the chosen metrics.

You can also adjust the start and end dates of the report.