Team Management
You can create, delete and edit teams.
Teams are used to categorize users.
When creating a team, you can select the users who will be included in that team and determine which channels (Instagram, WhatsApp, etc.) these users will have access to.
For example, if you select only Instagram, users will only be able to see and respond to messages from Instagram; they will not be able to access or respond to messages from other channels.
Team Creation
Team Editing
Team Deletion
1. 🆕Creating a Team
Click on the Settings page from the main menu to access the settings page.
Click on the “Team” option in the side menu to open the page listing the teams.
💡 After opening your first account, a team named “Main Team” is automatically created by default.
We start the process of creating a new team by clicking the “New Team” button in the upper right corner.
Team Name: Enter a name for your team in the field provided.
Team Members: Select the users you want to be on the team.
Message Channels: Select which channels' messages will be forwarded to this team.
💡 For example: WhatsApp, Instagram, Trendyol, etc.
Emoji Selection: Click on the emoji section to select an emoji that suits your team.
Creating a Team: After entering all the information, you can create a new team by clicking the “Create” button.
⚙️ Team Organization
💡The 2/4 expression visible in the upper right corner indicates the information “number of teams created / maximum number of teams that can be created.”
Click the three dots (⋮) icon on the far right of the row for the team you want to edit.
You can make changes to the team by selecting the “Edit” option from the menu that opens.
On the editing screen;
Team name
Users
Channels (e.g., WhatsApp, Instagram, Telegram…)
Emoji
you can change this information.
After completing your updates, click the “Update” button.
The changes you have made will take effect immediately, and your team will appear in the list with the updated information.
3. 🗑️ Deleting a Team
Click on the three-dot menu located on the far right of the row of the team you want to delete.
Select the “Delete” option from the list that appears.
In the window that appears, enter the specified confirmation text in the relevant field for security purposes.
Finally, click the “Delete” button to complete the process.
💡⚠️ Deleted teams are permanently removed and cannot be recovered.
💡The ‘Delete’ button remains inactive and the deletion process cannot be performed unless a confirmation message is entered.