All Blog Posts
Shopify is a popular e-commerce platform with over 800 apps. So, which of these will lead you to success?
28/03/2023
Thanks to social media, businesses can reach wider audiences. Therefore, providing customer service in these channels is very important for brand image. Let's get to know more about social media customer service.
08/02/2023
There are many ways to improve customer communication. In this article, we have listed the easiest practices.
25/01/2023
Do you want to turn your WordPress site into an e-commerce store? Here are the 15 best Wordpress plugins for your ecommerce store.
01/03/2023
Woocommere vs. Shopify contention has been discussed almost since the beginning of e-commerce. Get to know the 2 most powerful e-commerce platforms in the market.
30/01/2023
Omnichannel customer service has a critical importance in new generation customer support processes. Let's get to know more about this topic.
23/01/2023
Customer communication platforms help businesses increase engagement with their customers. It's not limited to just that. Let's take a look.
16/01/2023
Shopify is one of the most preferred e-commerce platforms in the market. It also stands out with its numerous integrations. Here are the 20 best Shopify apps for ecommerce.
30/01/2023
Automated messages enable businesses to manage processes more efficiently. While discussing this concept in detail, we have prepared the most popular examples for you.
12/01/2023
CRM is a management tool used to professionally manage customer relationships. Let's get to know this software, which has a wide range of features from customer loyalty to increasing continuity.
12/01/2023
WhatsApp Business API is used much more frequently in customer service nowadays. Let's get to know WABA better, which offers essential solutions in sales and marketing areas in addition to customer communication.
24/02/2023
B2B customer service is a challenging field with different characteristics from other customer service. This text has been prepared for those who want to better understand and improve B2B customer service.
24/02/2023
Zendesk offers powerful solutions in customer support. However, despite these powerful solutions, businesses are looking for an alternative to Zendesk. Here are the top 10 Zendesk alternatives for businesses.
24/02/2023
Facebook Messenger, the world's most popular social media platform, also provides businesses with significant advantages in customer service.
24/02/2023
Helpdesks softwares in e-commerce play an active role in the success of businesses. Take a closer look at the top 10 help desks on the market.
24/02/2023