• Automated messages enable businesses to manage processes more efficiently. While discussing this concept in detail, we have prepared the most popular examples for you.


  • WhatsApp Business API is used much more frequently in customer service nowadays. Let's get to know WABA better, which offers essential solutions in sales and marketing areas in addition to customer communication.


  • Facebook Messenger, the world's most popular social media platform, also provides businesses with significant advantages in customer service.


  • The competition between WhatsApp and SMS was also reflected in customer service. Here's WhatsApp vs. SMS


  • The flexible communication features of WhatsApp Business provide businesses with great convenience in customer service.


  • The increasing use of WhatsApp has a direct impact on customer service. The powerful communication features of WhatsApp provide a lot of convenience to businesses.


  • Instant messaging covers an important part of our daily life. Let's take a look at the place of messaging in customer communication.