• B2B customer service is a challenging field with different characteristics from other customer service. This text has been prepared for those who want to better understand and improve B2B customer service.


  • Conversational Commerce helps businesses increase their sales and conversion rates by establishing close relationships with their customers. Let's take look at this topic.


  • Using the help desk effectively makes customer service much easier. But how? Here are the 5 most effective methods.


  • Unfortunately, just using live chat is not enough to increase sales. We have prepared 8 tips for you to increase sales.