You can access the “Profile” tab in the menu by clicking on the person avatar in the lower left corner of the screen. From here, you can open your profile panel and make the necessary adjustments

When you click the “Current Plan” option on the panel, a page opens displaying your billing, usage, and current plan information.

On this page:

• You can review your billing and usage details,

• You can view your current plan,

• And you can update it at any time.

Click the “Upgrade Plan” button on the right side.

On the “All Plans and Add-ons” page that opens, click the “Upgrade” button above the package you want to purchase.

💡If you haven't entered your billing information yet, the system will display a warning.

Click the “Invoice Information” button in the panel that opens.

In the panel that opens, enter your invoice details completely.

If you want to receive the invoice in the company's name, enter your company details in the relevant field.

Click the Save button.

Click the “Upgrade” button again on the plan you want to purchase or upgrade to.

💡If you haven't entered your card details yet, the system will display a warning.

In the panel that opens here, click the “Payment Method” button.

In the panel that opens, enter your cardholder name, card number, expiration date, and CVV information.

Click the Save button.

Your payment information is now saved.

Click the “Upgrade” button again on the plan you want to purchase or upgrade to.

In the panel that opens, you can see your current plan, the number of users, the number of days remaining until renewal, and the price.

Immediately below, you can view the new plan you want to switch to, the number of users, your remaining balance from the current plan, and the new price.

To continue, click the “Next” button.

You can see the amount to be paid in the panel that opens.

If one or more payment methods are registered, select which one you want to use for payment.

If you have a promo code, check the “I have a promo code” option and enter your code in the field that appears.

To complete the transaction, click the “Upgrade Now” button.

Read the explanation in the panel that opens.

Click the “Upgrade Now” button to complete the process.

Congratulations! Your plan has been successfully upgraded.

Purchasing a User Seat

After completing your plan upgrade and switching to a specific plan, if you want to collaborate with your teammates:

You’ll need to purchase additional user seats through your own account.

Once purchased, you can add these users and include them in your team.

So, how do you purchase a user seat? Here’s a step-by-step guide:

In this step, click the “Purchase Additional User Seat” button.

You can view the number of users included in your current plan and the associated cost.

From here, select the number of users you need.

Click the Next button.

On the screen that appears, select your payment method.

Complete the process to purchase your additional user seat.

Add Account Balance

To add additional balance to your account, go to the “Settings” page and click on the “Current Plan” tab to open the “Billing Usage” page.

On this page, you can view your current balance in the Account Balance section.

To top up your balance, click the “Add Account Balance” button located at the bottom right corner of the page.

In the panel that opens, first select the amount you wish to add from the Amount field.

Next, in the Payment Method section, check the box on the right to confirm your payment method.

Finally, click the “Pay Now” button to complete your payment.

Once the process is successfully completed, the selected amount will be added to your account balance.