Add/Change Payment Method

You can access the profile panel on Qpien and manage your personal information.

Qpien provides a secure and flexible way to manage your payment methods. Through the billing dashboard, you can add new credit cards, update existing ones, or switch between different payment options to ensure your subscription remains active without interruption.

➕ How to Add a Payment Method?

To securely save a new payment method to your account, follow these steps:


  1. Go to the Settings page and select the "Current Plan" option.

    Dashboard view of the Billing & Usage settings page, showing current plan limits for user seats and active customers, account balance, and an 'Upgrade Plan' button for a Free Trial account.


  2. Click the pencil (✏️) icon on the far right of the Payment Method row.

    The 'Billing & Usage' screen with a circle highlighting the edit pencil icon next to the Payment Method section, indicating where to update credit card information.

If you haven't added any payment methods before, the panel below will open automatically.


  1. Fill in all required fields on the panel:

  • Cardholder name

  • Card number

  • Expiration date (MM/YY)

  • CVV / Security code

    A pop-up modal titled 'Payment Method' displaying input fields for Holder Name, Card Number, Expiration Date, and CVV, including a security consent checkbox and a 'Save' button.


  1. After entering the information, click the Save button to securely save your payment method

💡Your card details are stored securely. If you encounter any issues, please contact our support team.

🔄 Changing or Removing a Payment Method

If you need to update your credit card or switch to a different one:


  1. Click the pencil (✏️) icon on the far right of the Payment Method row.

    The 'Billing & Usage' screen with a circle highlighting the edit pencil icon next to the Payment Method section, indicating where to update credit card information.
    To Remove a Card:


  2. To remove the current card, click the trash icon.

    A 'Payment Method' modal showing a saved card with a red trash bin icon circled to indicate the delete option, alongside an 'Add new card' button.

    You can see the card details you previously added in the panel that opens.


  3. Then click the Delete button and complete the process.

    A confirmation dialog box with the message 'Are you sure you want to delete this payment method?' featuring a 'Close' button and a red 'Delete' button circled for emphasis.
    To Replace Your Card:


  4. You can add a new payment method by clicking the “Add New Card” button directly.

    The 'Payment Method' modal window with a circle highlighting the blue 'Add new card' button, used for adding a secondary or replacement payment method to the account.


  5. Then, you can save your new details by following the steps to "How to add a Payment Method?"

    The 'Payment Method' form filled with card details, featuring a circle around the blue 'Save' button to highlight the final step of adding a new card.
  1. Click the Save button.

Your old card details will be deleted and your new card details will be successfully saved.

Qpien provides a secure and flexible way to manage your payment methods. Through the billing dashboard, you can add new credit cards, update existing ones, or switch between different payment options to ensure your subscription remains active without interruption.

➕ How to Add a Payment Method?

To securely save a new payment method to your account, follow these steps:


  1. Go to the Settings page and select the "Current Plan" option.

    Dashboard view of the Billing & Usage settings page, showing current plan limits for user seats and active customers, account balance, and an 'Upgrade Plan' button for a Free Trial account.


  2. Click the pencil (✏️) icon on the far right of the Payment Method row.

    The 'Billing & Usage' screen with a circle highlighting the edit pencil icon next to the Payment Method section, indicating where to update credit card information.

If you haven't added any payment methods before, the panel below will open automatically.


  1. Fill in all required fields on the panel:

  • Cardholder name

  • Card number

  • Expiration date (MM/YY)

  • CVV / Security code

    A pop-up modal titled 'Payment Method' displaying input fields for Holder Name, Card Number, Expiration Date, and CVV, including a security consent checkbox and a 'Save' button.


  1. After entering the information, click the Save button to securely save your payment method

💡Your card details are stored securely. If you encounter any issues, please contact our support team.

🔄 Changing or Removing a Payment Method

If you need to update your credit card or switch to a different one:


  1. Click the pencil (✏️) icon on the far right of the Payment Method row.

    The 'Billing & Usage' screen with a circle highlighting the edit pencil icon next to the Payment Method section, indicating where to update credit card information.
    To Remove a Card:


  2. To remove the current card, click the trash icon.

    A 'Payment Method' modal showing a saved card with a red trash bin icon circled to indicate the delete option, alongside an 'Add new card' button.

    You can see the card details you previously added in the panel that opens.


  3. Then click the Delete button and complete the process.

    A confirmation dialog box with the message 'Are you sure you want to delete this payment method?' featuring a 'Close' button and a red 'Delete' button circled for emphasis.
    To Replace Your Card:


  4. You can add a new payment method by clicking the “Add New Card” button directly.

    The 'Payment Method' modal window with a circle highlighting the blue 'Add new card' button, used for adding a secondary or replacement payment method to the account.


  5. Then, you can save your new details by following the steps to "How to add a Payment Method?"

    The 'Payment Method' form filled with card details, featuring a circle around the blue 'Save' button to highlight the final step of adding a new card.
  1. Click the Save button.

Your old card details will be deleted and your new card details will be successfully saved.

Qpien provides a secure and flexible way to manage your payment methods. Through the billing dashboard, you can add new credit cards, update existing ones, or switch between different payment options to ensure your subscription remains active without interruption.

➕ How to Add a Payment Method?

To securely save a new payment method to your account, follow these steps:


  1. Go to the Settings page and select the "Current Plan" option.

    Dashboard view of the Billing & Usage settings page, showing current plan limits for user seats and active customers, account balance, and an 'Upgrade Plan' button for a Free Trial account.


  2. Click the pencil (✏️) icon on the far right of the Payment Method row.

    The 'Billing & Usage' screen with a circle highlighting the edit pencil icon next to the Payment Method section, indicating where to update credit card information.

If you haven't added any payment methods before, the panel below will open automatically.


  1. Fill in all required fields on the panel:

  • Cardholder name

  • Card number

  • Expiration date (MM/YY)

  • CVV / Security code

    A pop-up modal titled 'Payment Method' displaying input fields for Holder Name, Card Number, Expiration Date, and CVV, including a security consent checkbox and a 'Save' button.


  1. After entering the information, click the Save button to securely save your payment method

💡Your card details are stored securely. If you encounter any issues, please contact our support team.

🔄 Changing or Removing a Payment Method

If you need to update your credit card or switch to a different one:


  1. Click the pencil (✏️) icon on the far right of the Payment Method row.

    The 'Billing & Usage' screen with a circle highlighting the edit pencil icon next to the Payment Method section, indicating where to update credit card information.
    To Remove a Card:


  2. To remove the current card, click the trash icon.

    A 'Payment Method' modal showing a saved card with a red trash bin icon circled to indicate the delete option, alongside an 'Add new card' button.

    You can see the card details you previously added in the panel that opens.


  3. Then click the Delete button and complete the process.

    A confirmation dialog box with the message 'Are you sure you want to delete this payment method?' featuring a 'Close' button and a red 'Delete' button circled for emphasis.
    To Replace Your Card:


  4. You can add a new payment method by clicking the “Add New Card” button directly.

    The 'Payment Method' modal window with a circle highlighting the blue 'Add new card' button, used for adding a secondary or replacement payment method to the account.


  5. Then, you can save your new details by following the steps to "How to add a Payment Method?"

    The 'Payment Method' form filled with card details, featuring a circle around the blue 'Save' button to highlight the final step of adding a new card.
  1. Click the Save button.

Your old card details will be deleted and your new card details will be successfully saved.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.

Try Qpien free for 14 days! 🎉

Ready to take control of all your support channels?

Empower your customer interactions with Qpien! Boost sales and elevate satisfaction with every conversation.