1. Login

   
   

Enter the email address you used when registering in the Email field.

Enter the password you set in the Password field.

▶️ Then click the “Log In” button to log in to Qpien.

2. Resetting a Forgotten Password

If you forget your password, click on the “Forgot my password?” option on the Login page.

On the Password Recovery page that opens, enter the email address registered to your account.

When you click the “Password Recovery” button, a password reset link will be sent to your email address.

A password reset link will be sent to your email address.

Check your email inbox and click on the link.

On the page that opens, enter your new password in both fields in the same way.

✅ Finally, click the “Save” button to successfully update your password.

✅ When you see the message “Your password has been successfully reset” in the top right corner, your password has been renewed.

🔑 You can now go to the login page and log in to the system with your email address and new password.

Frequently Asked Questions (FAQ)

I can't log in, what should I do?

• Make sure you entered your email and password correctly. Pay attention to upper/lower case letters.

I forgot my password, how can I log in?

• Click on the “Forgot Password” link to set a new password.

I forgot my email address, what should I do?

• If you cannot access the email address you registered with, contact our support team.

I entered all the information correctly, but I still can't log in. Why?

• Check your internet connection and try clearing your browser cookies. If the problem persists, contact our support team.

I just created my account, but I can't log in. Why?

• Make sure you've confirmed the verification email sent to your email address to activate your account.

I'm getting an “Invalid user” warning. What should I do?

• You may be entering the wrong email or password. If you're unsure, try the password reset steps.

Can I log in from a different device?

• Yes, you can safely log in to Qpien from your computer, tablet, or phone.

The login page won't open. What could be the reason?

• Make sure your browser is up to date. Try again with a different browser or device.