Call Center Integration
Manage inbound and outbound calls directly from Qpien’s shared inbox and streamline voice support.
About
Qpien’s Call Center allows your team to make and receive phone calls without leaving the shared inbox. View customer profiles, conversation history, and related tickets in real time to deliver faster and more personalized support. Assign calls, set up IVR flows, record conversations for quality assurance, and provide a seamless voice support experience — all in one place.