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Customer Communication

14 Posts

  • chatbot, customer services, customer support

    What is a Chatbot? Advantages in Customer Services

    Chatbots provide significant advantages to businesses in customer service. Let's take a look at this concept that automates customer communication.

    Customer Communication

    17/02/2023

  • livechat, e-maili customer support

    E-mail vs. Live Chat In Customer Communication

    The competition between live chat and e-mail is increasing day by day. Which of these two channels is more effective in customer communication?

    Customer Communication

    22/03/2023

  • customer communication platforms, Qpien

    What is a Customer Communication Platform? (Definition)

    Customer communication platforms support businesses to professionally manage all customer services from a single channel.

    Customer Communication

    08/02/2023

  • ekip içi iletişim

    Why Is Team Chat Important In Customer Communication?

    Team chat directly affects the quality of customer service. So what can you do to improve team communication?

    Customer Communication

    08/02/2023

  • işletmeler için en etkili müşteri iletişimi kanalları, satış, müşteri destek

    Top Customer Communication Channels For Business

    There are lotfs of channels where you can communicate with your customers. Which of these channels is more suitable for your business?

    Customer Communication

    06/04/2023

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