SaaS (software as a service) is a software model in which users can access the cloud-based platform using the internet without installing them. SaaS apps are web-based applications that replace offline software. Users can pay for monthly or annual usage, the number of licenses, and practical features. These tools can provide businesses with many advantages.
What are the Advantages of SaaS (Software as a Service)
Lower Cost: SaaS tools are web-based. Therefore, software and licensing costs are lower compared to traditional software. Another advantage is that businesses pay subscription fees depending on the features they use. This way, they don’t strain their budgets by paying for features they do not need.
Reduced Time: The need for installing and configuring SaaS platforms is minimal compared to traditional software models. SaaS tools are already out-of-the-box. This way, businesses do not waste time using their software.
Advanced Security: Saas software often keeps your data safe compared to traditional software tools. It is a significant reason for the preference for businesses.
Top 15 SaaS(Software as a Service) Examples
Survey Software
SurveyMonkey
SurveyMonkey is a survey tool that helps create advanced progressive surveys.
The platform helps users gather fine-grained feedback and insights. It also has powerful features in terms of customizing and analyzing the collected results. Thanks to its professionally prepared survey designs, it allows teams to create an unlimited number of surveys and ask questions.
Main Features of SurveyMonkey;
- Ready templates
- Advanced Personalization
- Data Analysis Tools
- Collaboration and Sharing
SurveyMonkey, which includes more than 100 templates and 2500 question types to make the work of businesses easier, gives users control. With SurveyMonkey, they can easily design simple or complex surveys and direct them to different areas. Afterward, users can deliver the surveys they create to their target audiences via platforms such as e-mail, mobile, and social media.
Pricing;
SurveyMonkey’s basic plan for teams is $70 per user per month.
Typeform
TypeForm is a highly competitive survey tool in the market.
It aims that businesses to create more attractive and high conversion rates compared to their competitors. Its user-friendly interface and intuitiveness significantly affect the preference rate of Typeform. In addition, the attractiveness of its ready-made templates is one of its features that makes it stand out.
Main Features of Typeform;
- Attractive Templates
- Easy Operation
- Multiple Integration
- Conversational Approach to Survey Questions
In other words, Typeform is a chat-based poll generator. This way, conversion rates increase the quality of the information obtained increases. Considering its features, we can say that it is more suitable for B2C and personal research.
Pricing;
Typeform’s Basic package starts at $25 per user per month.
QuestionPro
QuestionPro is an advanced survey tool that helps users create different types of surveys.
Users can take advantage of different question types, conditional logic, and custom branding when creating surveys with QuestionPro. The real-time updateable pass makes it easy for users to gather and analyze the answers.
Main Features of QuestionPro;
- Fully featured free version
- Shareable Clipboard
- Customizable Thank You Page
- In-Depth Analysis
Pricing;
QuestionPro has a feature-rich free version. The advanced package is $99 per month.
LiveChat Software
Qpien Live Chat
Qpien Live Chat is an advanced omnichannel customer service platform that enables businesses to provide customer service on their website within minutes.
The live chat tool, which stands out with its easy-to-use and powerful personalization features, helps businesses interact with their visitors in real-time. At the same time, the instant follower tracking feature that comes with live chat help get to know their potential customers better and provide personalized customer service. Moreover, users can create a fast and effective communication process thanks to canned responses and automatic messages.
Main Features of Qpien Live Chat;
- Easy setup
- Advanced Customization
- Auto Answer
- Omnichannel Communication
With Qpien, businesses can add leading customer communication channels such as Facebook, WhatsApp, and Instagram to the live chat box on their website. This feature makes it easier for potential customers to communicate through any channel they wish. Also, it allows businesses to combine omnichannel communication and real-time customer service.
Qpien has many features like live chat, e-commerce management, order creation, and past order control. At the same time, businesses can easily direct them to purchase by sharing their product catalogs with their potential customers. Moreover, users can handle all these operations on a single screen. Thanks to the job-facilitating features of Qpien’s live chat tool, the workload of support teams is reduced. It is possible to meet more customer demands.
Thanks to the new-generation solutions it brings to customer services, Qpien enables businesses to increase their service quality and customer satisfaction.
Pricing;
Qpien has a 14-day free trial. The starter package is $19 per user per month.
LiveChat
LiveChat is a software that helps businesses manage customer requests from their website.
The platform has been developed for large-scale businesses that receive a large number of support requests from their website. Users can manage their customer service in channels such as SMS, WhatsApp, Facebook, and Apple Chat with LiveChat. The platform aims to make the customer services on the websites of businesses effective.
Main Features of LiveChat;
- Comprehensive Reporting
- Multi-Channel Communication
- Canned Responses
- Proactive Chat
Like all live chat solutions, LiveChat aims to increase customer satisfaction by reducing customer communication traffic. It helps ease the workload of businesses with message previews, ticket forms, and multichannel communication.
Pricing
LiveChat has a 14-day free trial. The starter package is $20 per user per month.
Pure Chat
Pure Chat is a live chat tool that helps users deliver personalized customer experience across different touchpoints.
The platform is ideal for advanced sales and marketing teams looking to strengthen customer bonds. It stands out with its features aimed at improving customer satisfaction and life cycle with the data that users receive from customers.
Main Features of Pure Chat;
- Unlimited Chat
- Advanced Customization
- Unlimited Chat History
- Easy Operation
With Pure Chat, users can quickly start offering live support on their websites without the need for high code knowledge. The unlimited chat history feature helps businesses provide faster and more personalized support to their former customers.
Pricing
Pure Chat has a 30-day free trial. The growth package is $34 per user per month.
Social Media Management Software
HootSuite
HootSuite is a social media management tool that allows businesses to manage all their social media platforms from a single platform.
The platform allows users to edit and share their social media content from a single screen. Hootsuite is an all-in-one platform that also allows organizing social media ads. Users can follow related keywords and connect with more than 35 platforms.
Main Features of Hootsuite;
- Advanced Control Panel
- Multiple Shipment Scheduling
- Inbox Management
- Keyword Tracking
Hootsuite helps businesses follow target industries, improve their content, and get ahead on social media platforms with advanced marketing skills. This way, users can interact with their target audiences more easily thanks to social media.
Pricing;
Hootsuite has a 30-day free trial. The professional package is $99 per month.
Crowdfire
Crowdfire is a management tool that focuses on perfecting content while managing the social media shares of businesses.
With Crowdfire, businesses can share their posts according to the best timing and optimize their content. The platform, which collects messages and mentions in the chat box on a single screen, can follow customer interactions and send back replies.
Main Features of Crowdfire;
- Image Search
- Shipment Scheduling
- Content Editor
- Analytics and Special Reports
The app helps businesses keep track of top hashtags or export PDF and PPT files. In addition, the social listening feature, which is taken as an additional add-on, can closely follow the views of the target audience.
Pricing;
Crowdfire has a free plan. Paid plans start at $7.48 per month.
RADAAR
RADAAR is an integrated social media management tool that enables businesses to manage their social media platforms.
The platform helps businesses schedule and automatically publish their content with teammates. RADAAR enables businesses to manage their social media strategies in an organized manner. Users can professionally manage the social media channels of more than one brand through a single platform.
Main Features of RADAAR;
- All-in-One Features
- Social Media Inbox
- Digital MonitoringAnalysis
Pricing
RADAAR has a free 14-day trial. The basic package is $9.99 per month.
User Engagement Software
UserGuiding
Userguiding is an engagement tool that enables them to get the best user engagement from their platform.
The platform helps businesses improve their engagement processes and increase conversion rates. One of the most powerful features of UserGuiding is that no coding knowledge is required for installation.
Main Features of UserGuiding;
- Addition Checklists
- Resource Centers
- Segmentation
- Analytical
Userguiding helps businesses easily identify and improve where their audience hangs out. In this way, the volume of support requests decreases and customer satisfaction increases at the right rate. UserGuiding also has this. At the same time, businesses product changes, promotions, discounts, cookie mods, and news; they can use in-app models or notification bars to communicate information to anyone and everyone.
Pricing:
Userguiding’s basic plan is $69 per month.
Userpilot
Userpilot is an engagement tool that specializes in empowering businesses to contextualize their products and content.
Businesses with Userpilot is a SaaS (software as a service) platform developed to see how their customers interact with products and analyze user behavior. Using these reports, businesses can create more advanced in-product experiences for their customers.
Main Features of Userpilot;
- Personalized Experiences
- User-Friendly Interface
- Custom Triggers
- Multiple Integration
Userpilot allows users to create custom trigger experiences or administrators to A/B tests within the application. It makes it easier to improve in-product user experiences and turn strategies into action.
Pricing:
Userpilot’s Traction package is $249 per month.
Pendo
Pendo is an engagement tool that enables businesses to create the best software experiences.
The platform is a popular solution for businesses to improve their product experience, get product analytics, and collect in-app feedback. Pendo, which can be used without code knowledge, offers features such as an in-app interaction generator and ready-made analytics funnels.
Main Features of Pendo;
- Dashboards Updated Hourly
- In-Depth Product Analytics
- User Segmentation
- A/B Test
Pendo stands out with the tips it gives to businesses in improving user experience. It helps to improve product strategies and user experiences through facilitating features and guidance.
Pricing:
Pendo has a free plan with limited features. The paid package is $7,000 per year.
Project Management Software
Asana
Asana is one of the best-known project management software on the market.
The platform is collaboration and project management software that enables teams to do more. Asana’s goal is to reduce businesses’ reliance on traditional mail and syncs. Instead, it aims to enable teams to manage and control their projects from a single platform.
It is collaboration and project management software that enables teams to do more. Asana’s goal is to reduce businesses’ reliance on traditional mail and syncs. Instead, it aims to enable teams to manage and control their projects from a single platform from one area.
Main Features of Asana;
- Team Roadmap
- Team Communication
- Task Assignments
- Multiple Integration
Asana has a number of features that can be used to reduce the meeting density of teams, provide work automation and increase efficiency. It helps teams to manage their projects in an organized and professional way with features such as task assignment, inter-team communication and task transfer.
Pricing
Asana has a free plan. The Primium plan is $10.99 per user per month.
Peerbie
Peerbie is a project management tool that allows teams to manage all their work from one place.
Pierbee, which enables businesses to manage their workflows professionally, provides many advantages to businesses in business tracking. It allows users to organize their business processes with features such as daily dashboards, task tracking, and to-do lists.
Main Features of Peerbie:
- Customer Management
- Business Process Tracking
- Collaboration and Teamwork
- Product Lifecycle Introduction
Pieerbie is a SaaS (software as a service) tool that connects all employees with features such as project, performance, and product management. It allows businesses to increase employee productivity and obtain performance measurements.
Pricing:
Pierbee has a 14-day free trial. Premium plans start at $4 per month.
ClickUp
ClickUp is one of the most popular project management tools on the market today.
The platform offers businesses numerous features such as note-taking, time management, and task assignment within the application. In addition, it offers tons of customization and a professional task management tool that comes with ClickUp.
Main Features of ClickUp;
- Custom Skins
- Professional Project Management Tool
- Content Calendars
- Task Assignment
ClickUp has optional demos, seminars, free tutorials, and a Youtube support channel. It acts not only as a project management tool provider to businesses but also as a guide.
Pricing:
ClickUp has a free plan. The Unlimited plan is $5 per user per month.
Towards the End
There are numerous SaaS (software as a service) platforms you can choose to make things easier and more professional for your business and team. When choosing these platforms, you need the most suitable tool for your business, considering the benefits that the tools will provide to your business.
Before deciding on the SaaS you will use, taking advantage of the trial versions is a good way to test the product without paying. In this way, you minimize the risk rate of your investment in Saas (software as a service) tool.
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