What is Qpien?
Definition of Qpien and general information.
Qpien is an all-in-one customer communication platform that helps businesses manage support conversations across multiple channels such as WhatsApp, Instagram, Facebook, live chat, and email — all from a single inbox.
With features like Smart Inbox, automation flows, AI-powered responses, and detailed reporting, Qpien enables teams to deliver fast, personalized, and scalable customer service.
Instead of jumping between apps, your team can:
Talk to customers on WhatsApp, Instagram, Facebook, live chat, and email — from one dashboard
Reply faster with canned responses, AI suggestions, and automations
Organize conversations with tags, filters, and assignments
Run bulk messaging campaigns when needed
Monitor performance with real-time reports and insights
Whether you’re a small team or scaling fast, Qpien helps you:
Save time by automating repetitive tasks
Improve customer experience with faster, more personalized responses
Work better as a team with shared access and clear workflows