Business Profile Setup
Company name, contact details, description, and profile image
6. Business Profile Setup
Set up your business profile to give customers a clear and consistent view of your brand. Your company name, contact details, description, and profile image will appear on various touchpoints, including live chat and automated messages.
How to Set Up or Edit Your Business Profile
Log in to your Qpien account.
From the left-hand menu, go to Account at the bottom and click the Company section.
In the Company section, click Profile, you can update the following:
First Name / Last Name
Update your personal name details.Email Address
Add or edit the email associated with your profile.Phone Number
Add a business phone number.Language
Set your preferred interface language.Time Zone
Choose your time zone to keep logs and timestamps accurate. Example: Europe/IstanbulDate Format
Select how dates are displayed in your dashboard. Example: Day/Month/Year 24-HourAllow Qpien to connect to your account
Toggle whether Qpien can access certain data for support and integration purposes.
After making changes, click Update to apply your updates.
Managing Your Profile Image
To delete your profile picture: Hover over the image and click the trash bin icon on the right.
To change it: Hover over the image and click the left-side icon to upload a new one (JPG, PNG, or SVG format recommended).
Need help setting up your profile? Reach out through the Contact Page or our WhatsApp support line.