The Powerful Helpdesk Built for E-commerce Sellers

Qpien gives you the tools to effortlessly share product cards from your store, create draft orders and fully manage previous orders without ever leaving the helpdesk.

Try For Free

Make shopping easy with Conversational Commerce

Reply customer questions instantly on their favorite messaging apps to close sale faster

Grow Your Sales Through Messaging and Social Media Platforms

Your customers won’t always be on your website. Track all sales generated by support agents over WhatsApp, social media, and live chat conversations on your website.

  • View customer’s order history and profile info

  • Give your visitors a personalized shopping experience

  • Use customer data provided by e-commerce store. From first name to shipping address

Turn Conversations Into Sales

Our E-commerce integration lets you perform the most popular support actions while responding to chats in Qpien.

  • Share products directly in conversation.
  • View customer’s order history and profile info

  • Create customer orders without leaving Qpien

Promote on Every Communication Channel

Get higher visibility and engagement with instant messaging. Convert shoppers into loyal customers with the right message at the right time.

  • Send special offers or promotions instantly

  • Get high open rates when you use the right channels

  • Offer conversational support on the channels that  customers use most

What are the features?

Easily manage customer order questions with time-saving features.

Create new orders

Choose products, apply a discount, select shipping, and place the order

View order history

Find order details such as order ID, products, shipping address and more

Cancel orders

Easily cancel orders without having to leave the Qpien panel.

Issue refunds

Refund past orders directly from Qpien. Choose an amount or full refund

Share product cards

Share beautiful product cards with customers directly in the chat window

View inventory

You can view the number of available items right in Qpien